UNIVERSAL SECURITY OVERVIEW

Chicago

Headquartered in Chicago, Illinois, Universal Security has been providing professional security services, certification programs, and training classes to Fortune 500 companies for two decades. Whether you’re a large corporation or a small business our security professionals become part of your company’s team and believe in a proactive, value-added approach. We are committed to being the premier security provider in the industry and strive to establish and maintain an “arm-in-arm” partnership with all our clients. We are licensed and insured in Illinois, and every member of the Universal Security team focuses on reliability, appearance, dependability, customer service, and professionalism. We serve a diverse clientele with superior service and open lines of communication. No project or event is too large or too small for us. Our strength is managing people. We know how to put the right people in the right places. And we are committed to providing our clients with the highest level of service in the industry, including personal and timely attention to their precise needs. We incorporate the strictest standards of accountability and management oversight throughout our chain of command, and we apply state-of-the-art technologies and logistical processes to our operations.

WHY CHOOSE UNIVERSAL SECURITY

World-Class Service

Service is a the core of everything we do. We consistently challenges ourselves to increase our standards and performance levels to meet or exceed your expectations. Our commitment to service begins with the first impression we make on a sales call and continues through the way in which each of our security professionals interfaces with your personnel & the community. We believe that service demands increasingly higher levels of excellence – & there is no level of service today that cannot be further improved tomorrow.

Client-Specific Training

Our employees represent!
When our security specialists are staffed at your location they become a part of your company’s team. As a result, they must understand the specific role within your company’s structure. Before we place any security professional with your company, each must complete a team-oriented training, specially-designed around your unique company’s criteria including aspects that highlights your company’s values, any specific areas of concern and your company’s expectations.

Highly Motivated, Reliable Employees

Our employees are our most valuable resource.
Ultimately, our ability to attract and retain exceptional individuals to our team determines our success. Therefore, we commit a substantial amount of resources to hire only the highest quality employees, to support their growth and to reward their excellence. Prior to being hired, each employee undergoes a rigorous screening process, including a thorough background check, to ensure that he or she is reliable, responsible and honest.

ABOUT OUR FOUNDER

Mark Lundgren
President and CEO of Universal Security
Former Police Officer
Director of the Chicago Chamber of Commerce
Director of the Fraternal Order of Police

Mark Lundgren, President and CEO of Universal Security founded Universal Security in August 1992. As the sole proprietor of the company, he has served as the President and Chief Executive Officer throughout, overseeing two decades of consistent growth.

Mark worked as a Police Officer with the Chicago Police Department for fifteen years, serving in the Gang Unit, Juvenile Department, Chicago Housing Project, Emergency Response Unit, and the Extradition Unit.

As the founder and CEO of Universal Security, Mark maintains an active role in all aspects of the business including hiring and training new recruits, acquiring and servicing clients, and visiting client locations.

As a professional businessman, Mark is extremely active in the community and currently serves as a director on several organizations including: the Chicago Chamber of Commerce, the Greater North Michigan Avenue Association, the Junior League of Chicago, the Lincoln Avenue Association, the Michael Sheahan Foundation, the Fraternal Order of Police, and Cubs Care.

Mark is a graduate of the University of Illinois, Chicago, and holds a degree in Human Resources Management. He obtained his Masters in Business Administration from the Keller Graduate School of Management.